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Family Dollar Inc Complaint - Refund
Family Dollar Inc Complaint

Family Dollar Inc Complaint

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Refund


I was charged twice for an item - $9.50. I went back the next day, because the store had closed the night it happened. The manager was not there so the young lady said - nothing could be done about it. I live 30 miles away, and I had my receipt. I could not understand why this young lady wouldn't tell me to wait and she would call her manager. I got the run around, telling me to call the next day. The manager was not there again. It was a week before I got to talk to someone who said they were a manager. She couldn't help me - so she said she would call her district manager since this had been over a week. She called me back and said They could not do a thing about this - I had waited too long - really. This is not right. If it were a dollar or two, I could possible accept this - I argued, told them I would go higher up - she just signed and said "okay, whatever." Wow, this is totally unacceptable behavior for a place of business. Just on pure principals I will fight this until the bitter end.


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